Frequently asked questions

We recommend that you sign up for both, Dropship Mike offers a portion of our catalog only. With Onetify you have access to our complete catalog. You also receive exclusive discounts as a Onetify Pro Plan member, enjoy savings up to 50% off. Learn more about our Pro Plan here.

Yes, if you join a Pro Plan you will get up to 50% off our listed price on Onetify. After discounts, the price is less than your cost on Dropship mike. There is a payment processing fee included in the price on Dropship Mike. You can learn more about our Pro Plan here.

Each order requires an average1 to 3 business days processing time. Some item's may require more, you will be notified in advance if that is the case.

When a payment is processed, F13works will take approx. 1 day to verify the payment before the order is synced over.

Your payment processing is handled by F13works

Yes, but not all items. Here are some categories we do NOT ship outside the U.S Perfume Food & beverages And any items that do not include shipping options for international shipping

We have 2 simple standard shipping fee’s.$3.99 for Cell phone cases and fashion jewelry. $6.99 for everything else.

For U.S orders, we ship from our warehouse in North Carolina, excluding cell phone accessories. For Cell phone accessories, we ship from our international center in Hong Kong. For international orders, we ship from our international center in Hong Kong.

Our standard shipping time is approximately 2 to 7 business days for U.S shipments and approximately 7 to 14 business days for international orders. Some countries may experience longer shipping time, due to issues related to customs clearance.

Yes. please check our refund policy. Here is some brief information. We accept refunds within 7 days upon item delivery. Procedure: Notify us within 7 days upon item delivery date. Once you receive an RMA number, have your customer return the item to our warehouse within 5 business days along and inform us with the return tracking number. Once we receive the item, our team will examine for unused, unaltered with no damage or signs of use. You will then receive an email with a confirmation and a refund will be processed within 1 to 5 business days. For exchanges, please notify us by email. You will need to notify us within 7 days from the item delivery date.